CEBR members deliver a wide range of services to support cluster development and many of these can be applied in clusters across the world.
This section of the website profiles services that have been assessed against a set of criteria developed by members. Developed as part of the Cluster Manager SIG within the ABCEurope project, criteria are practical and intended to help other clusters implement successful and effective services.
These criteria have been applied to services delivered by CEBR Members and results published here. Examples will be added each time a Member service is presented, discussed and assessed within meetings. This ensures that they are an independent group assessment of services.
CEBR Members will also be able to contact the service originator for advice and assistance in transferring or adapting the service to their own cluster.
| Criteria |
Explanation |
Measurement |
| 1. Value to cluster actors |
What impact is felt by direct recipients of the service? |
Low/medium/high: Can be clarified to specific target audience e.g. SMEs |
| 2. Value to cluster as a whole |
Does the service contribute directly to cluster development |
Low/medium/high |
| 3. Impact on quality of services in cluster |
Does the services lead to greater quality of service from companies e.g. customer provider seminars or a purchasing scheme |
Low/medium/high |
| 4. Cost |
What level of finances are required to launch and deliver the service? |
Low/medium/high |
| 5. Ease of implementation |
How quickly/easily could this be implemented elsewhere? |
Low/medium/high |
| 6. Size of cluster |
Which size or maturity of cluster would benefit? |
Small/medium/large: Can be defined e.g. large commercial R&D intensive cluster |
| 7. Suitable for... |
Written comment classifying type of cluster |
e.g. suitable for small, diverse cluster |
| 8. Value for cluster manager/provider |
What benefit does the provider gain from delivering service? |
Low/medium/high: Can be defined e.g. building a trusted relationship with actors or direct revenue generation (purchasing scheme) |
| 9. Value in wider networking |
Would the beneficiaries gain greater benefit if the service was networked with the same in other clusters |
Low/medium/high: Can be defined e.g. a local entrepreneurs network linked to similar networks in other clusters |
| 10. Barrier to entry |
Specific requirements essential for launch and operation |
List e.g. minimum 10 years commitment or investment for 2 years before benefit realised |